Terms of Service

Coven is owned and operated by Nexus Systems World, ABN 87 716 389 234, Queensland, Australia. Full operator details are on the Contact page.

You get a personal, non-transferable licence to use Coven for your own, non-commercial use (business listings excepted). We own the app, its design, code and brand. You keep ownership of the words and images you upload, and you grant us the licence we need to display them inside Coven.

You must be 18 or over to hold an account. One person, one account.

Paid memberships and listings renew until cancelled. You can cancel at any time and keep access until the end of the period you've paid for. Prices are in Australian dollars and include GST where it applies. See the Refund Policy.

Reviews are anonymous and must be honest and about a product, place or service — not about a person. Do not post names, addresses, phone numbers or contact details, yours or anyone else's.

You must not use Coven to:

• harass, threaten, defame or expose another person;
• post sexual content involving minors, or any content that sexualises a child — zero tolerance, reported to authorities;
• post unlawful, stolen, counterfeit or dangerous goods or services;
• scrape, resell or automate access to the service;
• impersonate anyone, or evade a ban.

We can remove content and close accounts that break these rules, without notice. Report problems through the Report Abuse page.

Sourcing, styling and design features use AI and can be wrong. Read the AI Disclaimer before relying on anything they produce.

Coven links to retailers, makers, businesses and charities we don't control. We don't handle your money for those purchases or donations, and we're not a party to them.

Coven is provided "as is". To the extent the law allows, we're not liable for indirect or consequential loss, lost profits, or loss caused by third-party sellers or content posted by members.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, that cannot lawfully be excluded. Any provision that would do so is read down to the minimum extent necessary so that it doesn't.

Where we're permitted to limit liability for breach of a non-excludable guarantee, our liability is limited to re-supplying the service or paying the cost of having it re-supplied.

These terms are governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland and the courts able to hear appeals from them.

If a provision is invalid or unenforceable, it's severed and the rest stays in force. These Terms, together with the Privacy Policy, Refund Policy, AI Disclaimer and Report Abuse page, are the entire agreement between you and us about Coven.

We may update these terms; material changes update the date above. By continuing to use Coven, you accept them. Questions: nexus.systems.au@gmail.com.