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How to find a lash tech you can actually trust
4 min read
Lash extensions are applied millimetres from your eye, so who does them matters more than what they cost. These are the checks worth doing before you book anyone — including anyone you find on Coven.
Ask about training and insurance
A reputable technician will tell you where they trained and confirm they hold current professional indemnity insurance without hesitating. If the answer is vague, that's your answer.
Expect a patch test
Lash adhesives contain cyanoacrylate, which some people react to. A good tech offers a patch test at least 24–48 hours before a first full set, especially if you have sensitive eyes or a history of reactions.
Hygiene is non-negotiable
Before you sit down, look for:
- Clean, sanitised tweezers stored properly between clients
- Fresh disposable items — micro brushes, tape, under-eye pads
- Hand washing or gloves between clients
- Adhesive that isn't years old and sitting open on the bench
Look at healed work, not just fresh photos
Anything looks good an hour after application. Ask to see photos of a client's two-to-three week refill — that's where retention and application quality actually show.
Red flags
Prices dramatically below everyone else usually mean rushed application or cheap adhesive. Pain during or after the appointment is not normal. And if a tech dismisses your questions about aftercare, book elsewhere.
Then leave an honest review
Coven reviews are anonymous, so you can be candid about a service without it being attached to your name. Review the work and the experience — never the person's character.
Questions we get asked
How long should a full set take?
A classic full set generally takes around 1.5–2 hours, and volume sets longer. Anything finished in well under an hour is worth questioning.
How often do I need refills?
Most people book refills every two to three weeks, because lashes shed on their own natural cycle.